Term and Conditions

Welcome to Ariat Boot Shop (“we,” “us,” or “our”) at worksbootsshop.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and User Responsibilities

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to place orders. By using our site, you represent that you meet these requirements.

1.2 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login credentials and all activities under your account.

1.3 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Submit false or misleading information

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions (including Ankle Boots & Shorties, Casual Shoes, Western Boots, and Work Boots & Shoes) but don’t warrant they’re error-free. Colors may vary based on your monitor settings.

2.2 Product Availability

All orders are subject to availability. We may limit quantities and reject orders at our discretion.

2.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Customized or special order boots
• Items marked as “final sale”
• Products showing signs of wear

3. Ordering and Payment

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason.

3.2 Pricing

Prices are in USD and subject to change without notice. We verify prices during processing and will contact you if there’s an error.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge your payment method for the total amount including taxes and shipping.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders >$50): EMS, 15-25 business days

4.3 Delivery Restrictions

We ship globally except to some Asian countries and remote regions. Delivery times may vary based on destination and customs.

5. Returns and Refunds

5.1 Return Policy

You may return unworn, undamaged items with original tags/packaging within 15 days of delivery. Follow our return process below.

5.2 Return Process

1. Email [email protected] within 15 days with:
   • Subject: “Return Request – Order #[Your Number]”
   • Order number
   • Item details (name, size, color)
   • Reason for return
   • Refund or exchange preference
2. Wait for approval (1-2 business days)
3. Ship approved returns to:
   Ariat Boot Shop Returns
   3646 Dogwood Lane
   Tucson, US 85701

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Allow 5-10 business days for the refund to appear on your statement.

5.4 Exchanges

For size/style changes, follow the return process and specify your new preference. Standard shipping fees apply unless original shipment was free.

6. Intellectual Property

All content on our site (logos, text, images) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Ariat Boot Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

8. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms:

Email: [email protected]
Phone: [Insert Customer Service Phone Number] Hours: Monday-Friday, 8am-5pm MST
Address: 3646 Dogwood Lane, Tucson, US 85701